US and Canadian Shipments:

- Prepaid Wire Transfer
- Prepaid Company Check   (credit application)
- MasterCard
- American Express
Northern Technical Group LLC
All returns must be pre-approved with a
Return Authorization number.  This
number must be included on any return
shipments.  15% RESTOCKING FEE MAY
If your unit came with:

30-Day Warranty
NTG will fix or replace the hardware item
with the same or better technology item at
our discretion.  All defective products must
be returned to NTG's designated location.  
If the unit cannot be fixed a refund will be
issued upon return of the item in
satisfactory condition with security stickers

DOA Warranty
The unit is guaranteed to be the
configuration and functionality as stated in
any equipment lists or spreadsheets.
NTG may credit or reduce the purchase
price based on the warranty claim.
Availability of replacement products is not

Manufacturer's Warranty
Your unit may have the balance of a
manufacturer's warranty still in effect.
Customers are responsible to arrange all
repairs and shipping directly with the

Product is sold with no warranty.
Spreadsheets and equipment list are a
guide to the condition of the equipment,
but because it is defective they should be
used as reference only.  Not Returnable

Wholesale Transactions:
Wholesale transactions for Palletized
Equipment are typically sold As-Is, no
warranty.  Exceptions to this will be noted
within the equipment lists at the time of
the transaction.
International Orders:       (Approval Required)

Prepayment required with signed sales agreement.

Buyer responsible for all customs, taxes and
documentation required.

All international orders must be shipped via major
carriers (Fedex, UPS, Airborne etc)

Northern Technical Group does not ship to Indonesia or Malaysia.
Windows Software Statement
Northern Technical Group LLC will not install
Windows or other software without the customer
providing original licenses and media showing legal
ownership and right of use.

Our audits may provide information regarding the
presence of a COA (Certificate of Authenticity) for
reference only.  NTG does not imply that a COA
satisfies Microsoft's software licensing requirements.
Important Warranty Note:
NTG does not warranty battery life on any
Notebook Computers or PDA's sold.